InformedTRANSFORM© combines 25 years’ digital transformation experience with Queens Award-winning innovation into a practical and pragmatic framework that powers your understanding, shaping and delivery of end-to-end transformative change across your organisation. The InformedTRANSFORM© framework is being used by a growing number of the world’s largest and most respected public and private sector organisations to design and deliver exceptional digital service experiences for millions of people every day in a more connected, converged and personalised world.
Taking you through a structured, step-by-step journey of digital transformation, InformedTRANSFORM© is a dynamic, trusted and tested, business-led, technology-independent framework that includes blueprints, methods and tools that help you assess your current state, understand the nature of your ambitions and overcome legacy constraints in order to deliver the right transformation at the right pace for you.
To ensure the mix of people, data and technology changes across your organisation is sustainable, InformedTRANSFORM© allows you to confidently and effectively exploit the game-changing capabilities of artificial intelligence, operational automation and data analytics to gain competitive advantage, reduce costs and improve customer experience through the design of world-class digital experience services.
InformedTRANSFORM© strategies, assessments and methods are complementary and can be used individually or collectively, depending on your business needs and existing in-house capability. This toolkit helps you critically appraise and prioritise options and select the best approach and technologies for your organisation to maximise your return on investment.